for WhatsApp
Always on
We answer inside WhatsApp’s 24‑hour window with warm, human copy so the channel stays healthy and your clients feel heard, not ignored.
Human in the loop
Your reps can jump in with one click. The bot pauses, pins context, and hands back the chat when they’re done.
One source of truth
We pull answers from your systems – orders, services, bookings, invoices – so every reply contains real numbers, not guesses.
Starter
For solo entrepreneurs starting with live chat and basic automation
100 Billable conversations
7-day free trial- ✓ Copilot NEW
- ✓ 50 AI Agent conversations (one-time)
- ✓ 100 Flows visitors reached
- ✓ 10 seats
- ✓ Live chat & Ticketing
- ✓ Basic analytics
- ✓ Social media integrations
Growth
Optimize support operations and drive customer satisfaction
From 250 Billable conversations
7-day free trialEverything in Starter, plus:
- ✓ Copilot NEW
- ✓ Advanced analytics
- ✓ Permissions
- ✓ Live typing
- ✓ Viewed pages history
- ✓ Automatic response
- ✓ Automatic chat assignment
- ✓ Macros
Plus
Better limits, additional integrations, advanced features, and premium support
Custom Billable conversations
Contact salesEverything in Growth, plus:
- ✓ Copilot NEW
- ✓ From 300 AI conversations
- ✓ Custom number of Flows visitors reached
- ✓ Dedicated Success Manager
- ✓ Custom branding
- ✓ Multiproject
- ✓ Departments
- ✓ Multilanguage
Premium
Automate 50% of your support volume guaranteed. Managed services, implementation, and continuous support of our AI Agent.
Custom Billable conversations
Contact salesEverything in Plus, and:
- ✓ Copilot NEW
- ✓ Custom number of AI conversations
- ✓ Custom number of Flows visitors reached
- ✓ White glove onboarding
- ✓ Custom integrations
- ✓ Dedicated solutions team
Pick your outcomes and we choreograph the flows. You can always tweak the copy – we handle the plumbing.
Lead capture to booking
We greet ad traffic, ask three human questions, drop the info into CRM, and confirm a slot in your calendar.
- Facebook/Instagram click to WhatsApp
- Dynamic pricing or quote ranges
- Warm reminder if they go quiet
Post-purchase care
Shipping, onboarding, service follow-up – the bot keeps everyone calm and knows when a human should call.
- Delivery + installation check-ins
- How-to videos and care tips
- Escalation if NPS dips
VIP & repeat revenue
Segment top buyers, drip offers, and surprise them with early access right inside WhatsApp.
- Exclusive menu or stock alerts
- Birthday + renewal gifts
- 1:1 concierge with human fallback
Support deflection
We load your knowledge base, spot intent, and send the right snippet or form before an agent gets pulled in.
- Warranty + policy explainers
- Media upload for troubleshooting
- Escalation with full transcript
WhatsApp Bot
One WhatsApp bot that behaves like your best coordinator: it greets each new number, gathers the missing details, nudges people to finish, and loops in a real teammate when it senses a human touch is needed. We launch it for you, train it on your offers, and keep every chat on-brand so leads hear back in seconds and loyal customers get VIP care.
Real numbers from teams who stopped losing leads and started closing faster.
Faster response time
Leads get answers in seconds, not hours. Your team only jumps in for the conversations that need human warmth.
More qualified leads
The bot asks the right questions upfront, so sales only talk to people who are ready to buy.
Fewer missed calls
Every missed call triggers a friendly WhatsApp message, so you never lose a lead to silence.
This is where most of the real work happens: we turn missed calls and first-time WhatsApp messages into clear, qualified requests without pulling your team out of the field or away from their desks.
When the bot wakes up
The journey starts from two high‑risk moments:
- A missed call from your phone system or mobile app.
- A first WhatsApp message from a number that is not yet in your CRM.
If the number is already a known customer, the bot steps aside so your team can reply personally. If it is new, the bot gently takes over.
How the conversation feels
The bot writes in your tone: “Hi, this is the assistant for [your company]. I’ll grab the details while the team is busy, so we don’t lose your spot.”
- Asks what service they need and matches it to your real catalog.
- Checks the address or area and makes sure you actually serve that location.
- Collects a short description plus photos or a quick video in WhatsApp.
All of this happens in one calm, human conversation – no forms, no portals.
From rough idea to booked slot
Once the bot understands the job, it uses your price ranges to set expectations and move people to the next step.
- Shares an estimated price range (“most jobs like this land between X and Y”).
- Asks how urgent it is and marks urgent cases for faster human attention.
- Offers available time slots from your connected calendar and books one.
The client leaves the chat with a clear next step and a confirmed time, not “we’ll call you back later”.
What your team actually sees
Behind the scenes, we connect WhatsApp, your CRM, media storage, and calendar so everything lands in one place.
- Each enquiry becomes a structured record with contact, service, area, media, and notes.
- Urgent or unusual cases are flagged for manual review instead of being fully automated.
- Your team gets a simple summary they can confirm or adjust in seconds.
The result: fewer lost leads, calmer installers and operators, and a WhatsApp channel that quietly books work in the background.
Your customers already live in WhatsApp. Meet them where they are, and watch engagement soar.
98% open rate vs. 20% for email
People check WhatsApp constantly. Your messages get read, not buried in spam folders. That means your updates, confirmations, and offers actually reach customers when they matter.
Compare that to email campaigns where most messages never get opened, or forms where people abandon halfway through. WhatsApp feels personal, immediate, and trustworthy.
Conversations, not transactions
WhatsApp feels like texting a friend, not filling out paperwork. Customers ask questions naturally, share photos of what they need, and get answers in the same thread.
No more "please complete this form" friction. No more waiting for email replies. Just a smooth back-and-forth that builds trust and closes deals faster.
Rich media that sells
Send product photos, videos, PDFs, and location pins right in the chat. Your bot can show a catalog, share a booking calendar, or send a receipt – all without leaving WhatsApp.
This isn't just text. It's a full shopping and support experience that lives where your customers already spend their time.
Global reach, local feel
2+ billion people use WhatsApp worldwide. Whether you're serving customers in São Paulo, Mumbai, or London, they're all in the same app, expecting instant responses.
We help you speak their language, respect their time zones, and follow local compliance rules – all while keeping that personal, conversational tone that makes WhatsApp special.
Leads, shoppers, members, patients – everyone reaches you in the same chat. We script the journey so they feel guided, not lost in a bot maze.
Inbound flows
We greet, qualify, and warm up every visitor with rich media, catalog snippets, and simple choices.
- Friendly lead capture in under 60 seconds
- Product and service suggestions with photos
- Instant confirmation for bookings or payments
Proactive nudges
We send the right template at the right moment – friendly reminders, status updates, or upsell ideas.
- Delivery + service progress with live links
- Gentle “you left this behind” nudges
- Smart renewal or payment alerts
Agent assist
When your team steps in, they see the whole story plus suggested replies, so the conversation keeps its rhythm.
- One-tap summaries and sentiment cues
- Context cards with orders, tickets, notes
- Follow-up tasks automatically logged
Most platforms hand you a tool and say "good luck." We hand you a working bot and keep improving it every week.
We write the copy with you
You don't get generic templates. We sit down (or hop on a call) and write messages that sound like your brand. Your voice, your tone, your way of talking to customers. Then we test it with real conversations and refine it until it feels natural.
We handle the technical setup
Official WhatsApp setup? We do it. Connections to your CRM and tools? We handle them. All the technical switches, forms, and approvals sit on our side. You focus on your business; we quietly keep everything running.
We monitor and improve weekly
Every week, we review what's working and what's not. We spot drop-offs, fix confusing flows, and suggest new journeys based on real data. Your bot gets smarter over time, not stale.
AI that actually understands context
Most bots break when customers ask something unexpected. Ours reads the whole conversation, remembers what happened last week, and adapts. It's not keyword matching – it's real understanding that gets better with every chat.
Human handoff that feels seamless
When the bot needs help, it doesn't just dump the conversation. It gives your team a full summary, suggests next steps, and picks up right where the human left off. Customers never feel like they're starting over.
Compliance built in, not bolted on
We track who agreed to hear from you, keep a history of conversations, and follow privacy and messaging rules from day one. No surprises, no last‑minute fixes, no worries about “are we allowed to send this?”.
WhatsApp AI
No more keyword bots. Your WhatsApp AI listens to voice notes, remembers last week’s promise, and replies like a teammate who actually knows the story.
Understands intent
It hears the mood, urgency, and language mix, then decides whether to answer, qualify, or hand off.
- Spots frustration vs. curiosity vs. buying signals
- Extracts order numbers, addresses, or dates from long notes
- Routes into the right sales/support/ops playbooks instantly
Personalizes replies
Because it sees CRM, ticketing, and catalog data, every answer lands with the right plan, price, and tone.
- Mentions names, purchases, and previous promises
- Offers the next best action automatically
- Schedules reminders or loops in your rep when it senses the need
How WhatsApp AI works in real conversations
Customer sends:
"Hey, I ordered last week but haven't received anything. Order #12345. Can you check?"
Bot understands:
- Intent: order status inquiry
- Entity: order number #12345
- Mood: concerned but polite
- Action: check CRM, provide status, offer help
Bot responds:
"Hi! I found your order #12345. It shipped yesterday and should arrive tomorrow by 5 PM. Here's your tracking link: [link]. Anything else I can help with?"
The bot pulled real data from your shipping system, personalized the reply, and stayed ready for follow-ups.
We sketch the flows together, then our team clicks them into place. You watch conversations move without babysitting every chat.
Flows that feel natural
Menus, rich media, and tiny doses of AI keep the chat human – no one feels trapped in a script.
- Localized copy we write with you
- Preview on your phone before launch
- Safe rollback if you want to test ideas
Right-time triggers
Missed call? New invoice? We whisper back instantly so prospects don’t drift away.
- Cart recovery with warm, friendly copy
- Service reminders that feel helpful
- Custom routing based on deal size or location
See what’s working
We highlight the intent trends and drop-offs, then suggest tweaks so every week gets better.
- Simple dashboards shared with your team
- Alerts if response time slips
- Monthly “what to improve next” review
From first call to first customer conversation, here's what happens when you choose us.
Discovery call (30 minutes)
We learn about your business, your customers, and what you want the bot to do. We ask about your current pain points, your brand voice, and your goals. By the end, we have a clear picture of what success looks like for you.
We build your bot (1-2 weeks)
Our team writes the copy, designs the flows, connects your CRM, and trains the AI on your knowledge base. You get preview links to test on your phone, and we tweak things until it feels right. No technical work on your end – just feedback and approvals.
Soft launch with your team
Before going public, we test with your internal team. They try to break it, ask weird questions, and give us feedback. We fix any issues, then you're ready to share the number with customers.
We keep improving every week
Once live, we monitor conversations, spot patterns, and suggest improvements. Every week, we share what's working and what we should change. Your bot gets smarter, your customers get better service, and you get better results – all without extra work from you.
WhatsApp Chatbot
Blend menus, buttons, and AI answers inside the official interface so customers always know where they are in the journey.
Design the journey
Use multi-level menus, quick replies, and media carousels to guide shoppers or patients before AI takes over.
- Product discovery trees
- Appointment booking sequences
- Compliance disclaimers with logs
Seamless handoff
Assign conversations to an agent, Slack channel, or mobile app with a tap; the bot pauses automatically.
- Presence indicators & collision control
- Internal notes pinned to the chat
- CSAT survey after closing
We connect to the tools you already use, so your bot has real data and your team doesn't switch apps.
CRM
HubSpot, Salesforce, Pipedrive
E-commerce
Shopify, WooCommerce, BigCommerce
Calendars
Google Calendar, Outlook, Calendly
Payments
Stripe, PayPal, Square
Helpdesk
Zendesk, Freshdesk, Intercom
Team chat
Slack, Teams, Discord
Gmail, Outlook, SendGrid
Custom APIs
Webhooks, REST, GraphQL
WhatsApp Auto Reply
Never leave a message unanswered. Auto-replies capture the intent, collect details, and promise a human follow-up when needed.
After-hours
Explain response times, collect key info, and keep the window open with template follow-ups.
Missed calls
Trigger automatic WhatsApp outreach with branded greeting and qualification questions.
Ticket receipts
Send confirmation, SLA, and tracking link immediately so customers can relax.
Template best practices
- Pair every template with fallbacks for opt-outs and channel switches.
- Use variables for name, order, or appointment details to stay personal.
- Review template performance regularly so WhatsApp keeps approving your messages.
Real scenarios where auto-reply saves the day
E-commerce: Order status updates
Customer texts "Where's my order?" at 11 PM. Auto-reply immediately sends tracking info from your shipping system, confirms delivery window, and offers to connect with support if there's an issue. Customer sleeps peacefully, you wake up to a happy review.
Service business: Appointment reminders
Someone books a haircut for next week. Auto-reply confirms the slot, sends calendar invite, and texts a friendly reminder 24 hours before. If they need to reschedule, the bot handles it and finds a new slot automatically.
Healthcare: After-hours triage
Patient messages at night with a question. Auto-reply explains office hours, collects symptoms, and routes urgent cases to on-call staff. Non-urgent questions get answered first thing in the morning with full context.
Real estate: Lead qualification
Someone clicks your Facebook ad and lands on WhatsApp. Auto-reply greets them, asks about budget and location, and schedules a property tour. Qualified leads go straight to your CRM, so your team only calls people who are ready to buy.
Operate multiple bots, numbers, or brands under one control tower with permissions, analytics, and governance.
Roles & approvals
Assign builder, reviewer, or operator roles. Every template or campaign goes through lightweight approval.
Unified analytics
Compare bots by CSAT, conversion, or agent workload. Spot drop-offs and escalate automatically.
Compliance toolkit
Clear opt-in tracking, history of changes, and simple data‑cleanup rules already built in so legal and security teams sleep well.
Connect your channels, upload knowledge, and test against real conversations before scaling.
Week 0
Connect
Your official WhatsApp business account, customer base, product or service list, and calendars.
Week 1
Design flows
Menus, message templates, assistant behavior, and “call a human” rules.
Week 2
Pilot
Run with a small group of customers first, watch satisfaction scores, and tweak how the bot talks.
Week 3+
Scale
Roll out across brands, languages, and proactive campaigns.
How long does it take to set up a WhatsApp bot?
We launch your bot in about 10 minutes for basic flows. Full customization with your brand voice, CRM connections, and complex journeys takes 1-2 weeks. You'll see it working on your phone before we go live.
Do I need a WhatsApp Business API account?
Yes, but we handle the application and approval process for you. If you already have one, we connect to it. If not, we guide you through Meta's setup and manage the technical integration.
Can the bot handle multiple languages?
Absolutely. We train the AI on your content in any language, and you can set up flows that switch languages based on customer preference or location. The bot understands context across languages too.
What happens when the bot can't answer a question?
It smoothly hands off to a human agent with full context. You can route to your team via WhatsApp, email, or your helpdesk. The bot pauses and waits for the agent to take over, then resumes if needed.
Is my customer data secure?
Yes. We encrypt all conversations, store them safely, and never sell or share your data with third parties. You decide how long to keep history, and we give you clear logs so you can answer any security or privacy questions.
Can I customize the bot's personality and responses?
Definitely. We write the initial copy with you to match your brand voice, then you can edit any message, flow, or AI prompt anytime. We also provide monthly reviews to refine the tone based on real conversations.
How much does it cost to run a WhatsApp bot?
Pricing depends on your volume and needs. We offer plans starting from basic automation to full setups with multiple brands and numbers. The good news: you only pay for what you use, and we include all WhatsApp platform costs so you see one clear number. Book a call and we'll recommend the right plan for your business.
What if I need to change something after launch?
Changes are easy. You can edit messages and flows yourself in our dashboard, or ask us to make updates for you. Small tweaks usually go live within 24–48 hours. For bigger changes, we hop on a quick call, agree on the new journey, and then ship it.
Can the bot send proactive messages to customers?
Yes, but only when customers clearly say “yes.” We help you set up welcome messages, order confirmations, delivery updates, and appointment reminders that feel helpful, not spammy. Every campaign follows WhatsApp's rules and local laws, and we track who opted in so you stay on the safe side.
Do you provide training for my team?
Absolutely. We train your team on how to use the dashboard, handle handoffs, and review conversations without stress. We also provide simple docs and short video tutorials. If you need ongoing help, you can always reach us by email, chat, or scheduled calls.
What kind of analytics do you provide?
You get clear dashboards showing how fast you answer, how many conversations you handle, how happy people are, and where they drop off. We also send weekly summaries with “what’s working” and “what to improve.” For larger teams, we can connect these numbers to the tools your leadership already uses for reporting.
Ready to launch your WhatsApp bot?
Connect your number, share your knowledge base, and go live in days. No credit card required.