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Journeys we launch for you

Pick a ready-made flow and we tailor it to your catalog, tone, and data. Each block is personal, measurable, and ready to ship in days.

Proactive welcome message

Pre-sale

Greets every new visitor, offers help, and boosts engagement by 400% compared with static popups.

  • Triggers on the very first visit.
  • Asks if someone needs advice and routes them to chat.
  • Works as smart popup or embedded chat strip.

Product recommendation

Pre-sale

Showcases hot deals or cross-sell bundles the moment someone opens a specific product page.

  • Runs in the node editor with your promotion rules.
  • Highlights urgency, bundle savings, or trending items.
  • Stops when the visitor converts.

Discount for new visitors

Pre-sale

Delivers a first-order coupon, captures email, and subscribes users without an intrusive popup.

  • Activates on first session.
  • Logs opt-ins straight into your newsletter.
  • Tracks uplift in conversion rate vs. legacy popups.

Post-purchase discount

Post-sale

Drops a next-order coupon on the thank-you page and nudges customers back before they churn.

  • Fires right after payment confirmation.
  • Animates the offer to secure attention.
  • Outperforms static banners and popups.

Place-an-order bot

Pre-sale

Lets agents trigger a guided order form during live chat and capture demand without leaving the thread.

  • Operator-controlled trigger.
  • Collects cart preferences and contact data.
  • Feeds insights back into merchandising.

Welcome new visitors

Pre-sale

Lightweight greeting flow for brands that want a simple, friendly hello plus quick assistance menu.

  • Instant setup with preset copy.
  • Boosts engagement without being pushy.
  • Perfect for seasonal campaigns.

Upselling bot (free shipping)

Pre-sale

Informs shoppers about the free-shipping threshold and nudges them to add one more item.

  • Starts when items land in the cart.
  • Displays remaining amount to unlock shipping.
  • Uses animation to keep attention.

Last items in stock

Pre-sale

Creates urgency on specific product pages with real-time stock alerts.

  • Watches inventory and triggers when levels drop.
  • Highlights scarcity plus alternative SKUs.
  • Outperforms static “Only 3 left” labels.

Targeted discount alerts

Pre-sale

Pushes promo codes or product highlights when a visitor explores certain collections.

  • Runs in the node editor with your merchandising tags.
  • Sends codes, showcases bundles, and proves value.
  • Ideal for campaign landers or partner traffic.

Post-purchase add-ons

Post-sale

Thanks customers in chat or popups right after purchase and suggests complementary products.

  • Requires post-purchase URL or webhook.
  • Offers services, care plans, or refills.
  • Keeps conversations personal, not pushy.
Retail AI

Retail AI transforms how you sell online and in-store. It personalizes shopping experiences with dynamic product recommendations that adapt to each buyer's behavior and preferences.

Beyond recommendations, AI helps optimize pricing strategies, predicts inventory needs, and signals demand patterns. It connects customer data across channels to create a unified retail experience.

Whether you run an online store, physical retail, or omnichannel operation, Retail AI scales personalization and automation without adding complexity to your team's workflow.

AI Shopping Assistant

Your AI shopping assistant guides buyers through product discovery. It understands preferences, browsing patterns, and purchase history to get shoppers to the right product faster than a scripted bot ever could.

AI assistant vs. script-based chatbot

  • Understands any prompt: answers in natural language instead of waiting for keywords.
  • Acts, not only informs: can add items to cart, launch checkout, and trigger follow-ups.
  • Keeps context: remembers size, budget, or intent across channels, so buyers never repeat themselves.

Use cases we launch in weeks

  • Visual search: upload an image and find the same sneaker or sofa instantly.
  • Outfit & bundle builder: suggest complete looks or kits with saved sizes.
  • B2B spec finder: guide wholesale buyers through catalogs with complex parts.
  • Proactive alerts: ping shoppers when wish-listed items change price or stock.

What it needs to perform

  • Clean catalog data with accurate specs, media, and compliance tags.
  • Access to journeys and orders to learn from conversions, returns, and CSAT.
  • Brand guardrails: tone presets, forbidden claims, and human approval paths.

When shoppers have questions about product details, sizing, compatibility, or options, the assistant answers instantly from your catalog and can close the loop within the same chat. It works across your website, WhatsApp, and email to provide consistent guidance wherever customers shop. Learn more about AI chatbots for ecommerce.

Ecommerce AI

Ecommerce AI helps you recover abandoned carts with personalized reminders and offers. It identifies customers who left items in their cart and sends timely messages to bring them back to complete the purchase.

The system tracks repeat purchase patterns and customer lifetime value, enabling you to reward loyal buyers with targeted promotions and exclusive offers. It segments customers by behavior to optimize retention campaigns.

By understanding purchase frequency and preferences, Ecommerce AI helps you build stronger relationships with repeat customers and increase their lifetime value over time.

What powers ecommerce AI

Data mining

We normalize your catalog, behavioral, and transactional signals so you can see demand spikes, slow movers, and instant cross-sell opportunities.

Natural language processing

Your search, chat, and voice interfaces begin to understand questions exactly the way shoppers ask them, using your tone and your product vocabulary.

Machine learning

Recommendation, pricing, and churn models learn from every interaction, giving you better forecasts and more confident decisions each week.

Deep learning

Images, reviews, and journeys turn into context that helps us personalize every touchpoint while keeping your brand voice consistent.

Agentic commerce vs automation

Automation follows scripts. Agentic commerce lets our AI observe what your customer needs, decide within guardrails, and act instantly - - - coordinating pricing, merchandising, and messaging on your behalf.

Automation

  • Predefined flows and static triggers
  • Limited context, narrow inputs
  • Manual tuning for each campaign

Agentic AI

  • Understands goals and constraints
  • Coordinates multiple systems autonomously
  • Learns from outcomes and adapts safely
What Ecommerce AI does for you
  • Personalizes product recommendations based on browsing and purchase history.
  • Answers product questions instantly, reducing support tickets and cart abandonment.
  • Guides buyers through product selection, sizing, and compatibility checks.
  • Suggests complementary items and bundle deals to increase average order value.
  • Handles order tracking, returns, and shipping inquiries automatically.
  • Works across your website, WhatsApp, and email from one unified system.
Key capabilities

Product recommendations

AI analyzes browsing patterns, cart history, and purchase data to suggest relevant products in real time.

Instant product answers

Buyers get accurate answers about specifications, availability, sizing, and compatibility from your catalog.

Shopping guidance

The assistant helps customers navigate your catalog, compare options, and find the right product quickly.

Upsell and cross-sell

Automatically suggests complementary items, bundles, and upgrades to increase order value.

Order management

Handles tracking inquiries, return requests, and shipping questions without human intervention.

Multichannel support

Works seamlessly across your website chat, WhatsApp, and email from one unified platform.

What you get back
  • Higher conversion rates from personalized shopping experiences and instant answers.
  • Increased average order value through smart upsells and cross-sell suggestions.
  • Fewer abandoned carts thanks to real-time assistance during the buying journey.
  • Reduced support workload as the AI handles routine product and order questions.
  • Better customer satisfaction with 24/7 availability and consistent, accurate responses.
  • Unified view of all customer interactions across website, WhatsApp, and email.
Integrations

We connect your ecommerce platform, product catalog, inventory system, and order management tools so data flows in real time. Every price, count, and image stays in sync across Shopify, WooCommerce, Magento, or any custom stack through secure APIs.

Plans for your Ecommerce AI

Choose the plan that best fits your retail automation and personalization needs.

Starter

For solo entrepreneurs starting with AI-driven recommendations and chat

$24.17 /mo.

100 Billable conversations

7-day free trial
  • Copilot NEW
  • 50 AI Agent conversations (one-time)
  • 100 Flows visitors reached
  • 10 seats
  • Live chat & Ticketing
  • Basic analytics
  • Social media integrations
POPULAR

Growth

Scale personalized support, merchandising, and proactive outreach

$49.17 /mo.

From 250 Billable conversations

7-day free trial

Everything in Starter, plus:

  • Copilot NEW
  • Advanced analytics
  • Permissions
  • Live typing
  • Viewed pages history
  • Automatic response
  • Automatic chat assignment
  • Macros

Plus

Higher limits, deeper integrations, and white-glove onboarding

$749 /mo.

Custom Billable conversations

Contact sales

Everything in Growth, plus:

  • Copilot NEW
  • White glove onboarding
  • Custom integrations
  • Dedicated success manager

Enterprise

For large teams with complex workflows, compliance, and custom SLAs

Custom

Volume-based pricing

Talk to sales
  • All Plus features
  • Enterprise-grade security & compliance
  • Custom SLAs and support
Implementation roadmap

1. Prioritize

We help you pick the clearest win first - - - personalization, replenishment, fraud control, or support.

2. Build MVP

We connect the right datasets, define guardrails, and launch a pilot with crystal-clear baselines.

3. Pilot & learn

Together we measure lift, watch for risks, and refine prompts, policies, and human handoffs.

4. Scale

We then roll the success out across brands and regions, layering agentic workflows with solid governance.

How to get started
  1. We connect your ecommerce platform and catalog, keeping inventory and pricing synced automatically.
  2. We configure recommendations, upsell rules, and shopping flows that match the way you already sell.
  3. We test the AI assistant with real questions, then launch it across your website, WhatsApp, and email.
Frequently asked questions

Do I need a data science team to start?

No. We begin with packaged models for recommendations, pricing, and chat, then help your team appoint a steward to govern data quality, prompts, and policies once momentum grows.

How do I keep agentic systems on brand?

We codify tone, guardrails, fallback options, and review points, and we preload the AI with approved copy so every response sounds like you - - - not like a generic bot.

Which data sets matter most?

We prioritize high-velocity data first: catalog attributes, real-time inventory, transaction history, and behavioral events such as views, clicks, and carts. Clean signals here deliver the fastest wins.

How do I measure AI impact?

We track incremental lift against a baseline and use control groups wherever possible. Conversion, AOV, retention, and service costs get tied directly to each AI experiment so you see the value.

Can I stay compliant with privacy laws?

Yes. We rely on first-party data, obtain explicit consent, anonymize sensitive fields, and maintain audit logs. When policies or regions change, we refresh the models together.

How do I avoid hallucinations in content?

We ground every output in your catalog, constraints, and policies, enforce fact-check prompts, and pair AI drafts with human approval for campaigns and support scripts.

Retail AI impact map

Borrow the best playbooks from leading retailers: tie Retail AI to the KPIs that keep your margins alive.

Inventory & merchandising

Predict the next stock-out, reshuffle planograms, and keep private labels ready when suppliers slip.

Pricing & promotions

Simulate “what-if” scenarios across locations, adjust discounts daily, and protect contribution margin.

Service & loyalty

Arm store staff and agents with AI briefs so they recover carts, upsell bundles, and keep CSAT high.

Data signals & guardrails

Retail AI thrives on clean signals. We help you align data streams and governance so pilots scale safely.

Signals we sync

  • Catalog & content - - - specs, imagery, availability, and compliance notes.
  • Customer journeys - - - browse history, intents, subscriptions, loyalty data.
  • Operational context - - - store events, staffing, logistics, regional holidays.

Guardrails we enforce

  • Role-based prompts and approvals for pricing, promotions, and outreach.
  • Privacy-first data policies, consent tracking, and audit-ready logs.
  • Human-in-the-loop checkpoints before campaigns or new automations go live.
Retail AI control tower

Think beyond a chatbot. We stitch together CV, NLP, forecasting, and ops automation so every touchpoint is coordinated.

Experience layer

AI shopping assistants, visual search, and proactive messaging across site, apps, and stores.

Decision layer

Demand sensing, price elasticity, churn scoring, and anomaly alerts fed by live telemetry.

Execution layer

Workflow bots push tasks to OMS, ERP, and CRM, while humans approve high-stakes moves.

Ready to transform your ecommerce?